Welcome to UTEL Orient
UTEL Orient is a joint venture between European-based UTEL, a multi-faceted research and development organisation, and Chinese company Nanjing Orient Info & Tech. Co Ltd, based in China’s commercial capital, Nanjing.
At a recent major optics tradeshow, UTEL announced that it had finished work on Fast Light, a groundbreaking solution for automating the fibre repair process and carrying out protection switching of optical line terminal (OLT) ports, a technical achievement never before realised. This technology will be promoted by the joint venture in China where fibre deployment is rapid.
A single PON fibre failure can result in 64 customers losing their TV or internet access. Fast Light allows service providers to identify all customers potentially affected by a fault remotely, within minutes and sometimes before a single call has to be made to the customer contact centre. This allows the operator to meet restoration expectations whilst dramatically reducing OPEX.
Fast Light was built for purpose, to detect faults in fibre networks. It therefore operates above and beyond any technology adapted from copper detection technologies. The commercial and technical benefits of FastLight are key
Why should I be interested in Fast Light?
Fast Light will dramatically shift the business case for FTTH. It will enable service providers to build better quality FTTH networks quicker and at less cost. Most importantly Fast Light will enable service providers to reduce fibre faulting time from hours or even days to about 1 Minute! In tomorrow’s environment customer service downtime will become ever more critical. A single PON fibre failure can result in 64 customers losing their TV and Internet Access. Fast Light will enable service providers to meet their customer’s service restoration expectations. It will dramatically reduce OpEx and fibre repair time.
Don't other products already exist that do the same job?
No. Fast Light’s competitor’s solutions rely on the service providers fitting a wavelength dependent mirror in front of every customer’s Optical Network Terminal. This adds an additional 20 Euros cost for every customer connection. A million customers equals 20 Million Euros of extra expenditure. No wonder the business case has bombed for these solutions.
Why hasn’t this been developed before?
Before UTEL achieved it everyone thought that it was impossible. But with a reputation for stretching boundaries UTEL’s innovative people did exactly that. Not only did they develop an OTDR that could see through 128 to 1 splitters but also a truly low cost optical test access switch, which changes the business case for this technology from ‘difficult’ to a no brainer.
What is the benefit for network operators – what differences will it make in the market?
Fast Light will dramatically reduce fibre repair times and repair costs by eliminating the current ineffective faulting processes. Currently, skilled technicians drive around with hand-held OTDRs trying to locate fibre breaks. With Fast Light a call centre operative can do the same job in about a minute.
The business impact of this is quite mind-boggling. When a PON goes down, the service providers call centre will be flooded with calls. With Fast Light, the first call will result in a Fast Light test, which will locate the fault. Most importantly, Fast Light will also identify all of the other customers affected. When the other customers phone the call centre the transaction time can be minimised as the call centre will be able to tell the customer that the service provider is aware of the fault and that the repair crew is already on the way.
Contrast this with the current situation where each of the 64 customers are led through a fault reporting process, which can take Minutes, and lead to 64 separate trouble tickets. Fast Light is unique in that it enables five star customer service while at the same time dramatically reducing OpEx and simplifying the network operation problem set.